United States Postal Service

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Reviews

• Erin Russell

  Oct, 10 2018
  ★ ★ ★ ☆ ☆
  Customer service is not the greatest...the first person I spoke with, a very polite man, confirmed the documents I need to open a P.O. Box; I filled out the form and retrieved the items from my car, came back in and a lady had taken his place at the counter and basically had a problem with everything I filled out on the application, finally demanding a copy of my apartment lease (this is not a document requested on the official app). I pointed this out and asked to speak to the man again; eventually all three workers behind the counter were discussing this issue and had different opinions, it was ridiculous....Sanity eventually prevailed and I was able to open the box with the items listed as acceptable ID. I have never had such difficulty opening a P.O. box (or been made to feel bad for opening one) though the gentleman did apologize. Of course I will be going back to check mail but I will be sure to go out of my way to ignore the rude woman.

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